Returns & Exchanges
At Chester & Co., we want you to be completely satisfied with your purchase. If your new attire isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
- 3.Package and Ship
Securely pack your items in their original Chester & Co. box and drop the package off at any authorized courier location.
- 4.Receive Your Refund
After our quality team inspects your return, a refund will be issued to your original payment method within 5-7 business days.